for providers
for providers
 
Provider Online Services
Provider Online Services

Welcome to Beacon Health Options Arkansas Provider Online Services!

ProviderConnect
Login or register with ProviderConnect, an online tool that allows you to update your provider profile, request inpatient and outpatient authorizations and more. ProviderConnect is easy to use, secure and available 24/7.

Beacon Health Options, the QIO-like organization for the Arkansas Division of Medical Services (DMS), provides utilization and quality control peer review for outpatient behavioral health services to qualifying Arkansas Medicaid beneficiaries. Beacon also provides utilization and quality control peer review for inpatient psychiatric services for Arkansas Medicaid beneficiaries under the age of twenty-one. Inpatient utilization and quality control peer review activities include the following:

  • Certification of Need and determination of medical necessity for admission
  • Continued stay and quality of care for inpatient psychiatric treatment
  • Care coordination for beneficiaries who have complex care needs
  • Onsite Inspections of Care
  • Onsite and Webinar trainings upon request

Outpatient utilization and quality control peer review activities include the following:

  • Prior authorization/Extension of benefits
  • Utilization Review for Substance Abuse services and pregnant females
  • On-site Inspections of Care
  • Retrospective Review
  • Onsite and Webinar trainings upon request

On this website you will find a wealth of information developed specifically for you, which includes ProviderConnect, the Provider Handbook, Provider Information, and links to mental health resources.

ProviderConnect Helpful Resources links you to a ProviderConnect User guide, HIPAA information, software downloads, important forms and helpful phone numbers to assist with the use of this tool!

Visit our Forms section and download the forms you need.