• ValueOptions® has been selected by the Arkansas Department of Human Services' Division of Medical Services to handle utilization review for inpatient services for children under the age of 21, and outpatient mental health services for children and adults.
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News & Events
  • School Based Mental Health Provider Webinars
  • Click here to add your email address to the ValueOptions® Arkansas provider email distribution list in order to receive valuable updates pertinent to Arkansas.
  • August Provider Webinars "ValueOptions® Arkansas Audit Trail"
  • Register for the Outpatient Provider Audit Trail Webinar (August 24, 2010)
  • Register for the Inpatient Provider Audit Trail Webinar (August 31, 2010)
  • September Provider Forums "An Administrative and Clinical Overview for the Arkansas Provider Community"
  • Find a date at a location near you
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ValueOptions®Arkansas

In Arkansas, ValueOptions® serves as the Administrative Services Organization (ASO), responsible for assisting the State of Arkansas Department of Human Services Division of Medical Services in administering the state’s mental health care delivery system.

There are two Arkansas contracts being served in this office: Inpatient and Outpatient services. ValueOptions® will be providing utilization review (UR) for inpatient services, for children who are under 21 years of age. We will also be providing outpatient mental health services for children and adults.

ValueOptions® designed our programs to place key staff members in Arkansas and additional clinical staff in Texas. The Little Rock office will be reinforced by our nearby Texas NorthSTAR office in order to assure continual program support and oversight.

If you are a client and you have questions about your benefits, please contact the Division of Medical Services (DMS) at the following toll-free numbers: 

  • 800-482-8988 - for issues related to beneficiary eligibility
  • 800-482-5453 - for issues related to coverage